We present today’s blog to you in the format of a Case Study, so will be a more to-the-point blog today, we hope you enjoy this format and do please let us know if you would like to be highlighted on our next Case Study, send us an email today [email protected] to share your success story.

In today’s rapidly evolving construction industry, scaling a team effectively is not just about adding numbers, but ensuring each hire contributes to the broader goals of efficiency and quality. This case study of Cross Tx showcases how How Cross Tx Scaled Their Construction Team and did so by using strategic partnerships and innovative hiring practices can dramatically transform a company’s workforce. By collaborating with Contractor Staffing Source and utilizing the Discovered platform, Cross Tx was able to overcome substantial growth challenges, scaling their team with 22 quality hires in less than a year. Today, we will delve into the specifics of their hiring process, the roles filled, and the remarkable outcomes of this strategic endeavor and define how Cross Tx leveraged Contractor Staffing Source and Discovered Platform to achieve exceptional hiring success.

Case Study Details

Client: Cross Tx
Point of Contact: Jan Johnson
Start Date: February 21, 2024
Hiring Partner: Discovered + Contractor Staffing Source

The Situation
When Jan Johnson at Cross Tx began working with Contractor Staffing Source and using the Discovered platform, the company had a team of 34. They needed to scale quickly, fill key roles across the business, and stop wasting time on bad hires. Traditional hiring methods weren’t cutting it, and fast growth was putting pressure on the team.

The Process
Over the next 12 months, we implemented a structured hiring system built around behavioral assessments, scorecards, and video interviews.

Here’s what that looked like:

• Hiring Pipelines Created: 6
• Total Applicants: 621
• Assessments Sent to Candidates: 267
• Assessments Completed by Candidates: 134
• One Way Video Interviews Sent to Candidates: 97
• One Way Video Interviews Completed by Candidates: 49
• Hires Made: 22

20 of the hires have been considered good to great, which is a 91% hiring success rate!

Each role was fine-tuned based on applicant flow and market feedback. We reviewed every candidate weekly, adjusted postings when needed, and kept momentum high with job boosts and content updates.

The Hires
Types of Roles Filled:

• Apprentice Carpenters
• Project Managers (Luxury Remodeling + Construction)
• Remodeling Designers
• Sales Consultants (Luxury + Design-Build)
• Journeyman Painters & Carpenters
• Estimators
• Client Relations
• Home Services Specialist

The Results

Team size grew from 34 to 56.

22 hires made, only 2 didn’t work out. 91% Hiring Success Rate

20+ successful hires who’ve stuck, performed, and helped grow revenue.

“Top candidates, no complaints. The skill level of the people we’ve brought in is night and day compared to before. It’s been a game-changer.” – Jan Johnson

This kind of headcount growth usually causes problems—poor fits, high turnover, chaos. But with Discovered and Contractor Staffing Source, Cross Tx gained a competitive advantage.

They didn’t just grow the team. They grew their capacity to deliver, and in doing so, unlocked millions in revenue they wouldn’t have captured otherwise. With more top talent in place, they’ve been able to keep up with rising demand and take on bigger jobs without compromising on quality.

What Made the Difference

• Weekly strategy calls with Hiring Success Manager (Karel)
• Clear feedback loop between hiring data and decision making
• Responsive support from Sebastian, Valentina, Jefry, and the broader team
• Structured assessments and consistent standards

“If you were ever to move Karel off our team, I’d probably say, Paul, we’re done… He’s coached me, challenged me, and helped us get it right every step of the way.” – Jan Johnson

Summary: Strategic Team Expansion at Cross Tx

In less than a year, Cross Tx has transformed its workforce dynamics and set new benchmarks for success in the construction industry through a meticulously structured hiring strategy developed in partnership with Contractor Staffing Source and the Discovered platform. This strategic initiative resulted in the recruitment of 22 highly competent professionals, of which 20 have excelled, significantly exceeding performance expectations.

This hiring success has not only alleviated the stress associated with rapid scaling but also solidified the company’s operational foundations, enabling a substantial increase in revenue. By deploying innovative tools such as behavioral assessments, scorecards, and video interviews, Cross Tx refined their hiring process, which has proven effective in maintaining high standards and consistency across all new hires.

The collaborative efforts with Contractor Staffing Source have been instrumental, with weekly strategy sessions and a clear feedback loop that ensured continuous improvement and adaptation to the market’s demands. The result is a robust hiring system that continues to support Cross Tx’s growth aspirations, allowing them to manage increasing demand and undertake larger, more complex projects without compromising on quality.

Cross Tx’s success story is not just about numbers; it’s about effectively harnessing human capital to unlock potential and drive business forward. This case study exemplifies how strategic hiring practices can lead to substantial business growth and a competitive edge in the industry.

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Take the First Step Toward Growth

If you’re ready to take your contracting business to the next level, it’s time to consider working with a business coach. Whether you’re looking to scale, improve profitability, or build a stronger team, our coaching partners can help you get there.

Don’t wait—your business’s future is too important to leave to chance. Contact us today to learn more about our coaching services and how we can help you achieve your goals

Ready to unlock your business’s full potential? Reach out to Contractor Staffing Source today to connect with one of our expert business coaches. Let’s build the future of your business together!

Don’t let staffing challenges slow down your project. Whether you’re hiring for multiple positions or gearing up for a major build, Contractor Staffing Source has the expertise and resources to handle your large-scale recruitment needs.

Ready to elevate your hiring process? Contact us today to learn how our expertise in background checks can help you build the team your construction company deserves.

For a more detailed understanding of how CSS can transform your recruitment process and ensure a perfect alignment with your company’s culture, visit our website at Contractor Staffing Source. Should you wish to have a direct conversation and tailor an approach suited to your unique needs, please reach out to Paul Sanneman. You can contact him at Contractor Staffing Source by phone at 858-727-0165 or email [email protected], or book a time to meet today to ensure a dedicated and personalized service.

For more insights and tips on contractor recruitment, continue to follow our blog at Contractor Staffing Source. Don’t forget, you can also gain further valuable industry insights by joining us on the Business Success Tips Podcast available here: YouTube: @BusinessSuccessTips

Let Contractor Staffing Source be your trusted partner in forging a stronger team, tailored to the unique culture of your construction company. Together, let’s build your future.

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